Question 1

What kind of Dresses Do You Carry?

Accepted Answer

We carry the largest selection of gowns in the area. Our occasion dresses for Prom, Mother of the Bride, Mother of the Groom, Sweet 16, Quinceañera, Homecoming and any formal event.

Question 2

What Kind of Services Do You Provide?

Accepted Answer

We offer Alterations, Special Ordering, Off the Rack, and Showroom Events.

Question 3

What is your Return Policy?

Accepted Answer

As Customer Service is Our #1 Priority, we will do everything we can to ensure that you are happy with your dress choice. However, all SALES ARE FINAL.

Question 4

Alteration Questions

Accepted Answer

Do you offer alterations? Yes! All Alterations are tailored by our in house seamstress, your dress never leaves our store. 
Is my dress stored on site? Yes! Your dress never leaves and is stored until the day you pick it up.
Do I Need an Appointment for Alterations? Yes! When your dress comes in you can schedule your appointment. We request that you bring your shoes and undergarments with you. 
What are the Costs for Alterations? Prices can vary depending on the type of dress.

Question 5

How Do I Pay for My Dress?

Accepted Answer

When you place your dress order we require a deposit. We accept American Express, MasterCard, and Visa, as well as cash. Deposits are non-refundable.

Question 6

How Early Should I Start My Dress Shopping?

Accepted Answer

The earlier the better! 
While we continue to receive new arrivals throughout the season, it’s best to shop early for the biggest selection.

Question 7

Can You Match My Date’s Tux Colors to My Dress?

Accepted Answer

Yes. we also offer tuxedo rental and we can color match. We offer a wide selection of vest and tie colors. Tuxedo rentals by appointment only.

Frequently Asked Questions

Questions / Concerns